Shipping Options:

We ship from 4 international warehouses to ensure fast delivery worldwide.

North America – Ships from New Jersey, US
Europe – Ships from Bulgaria (EU)
UK – Ships from the UK
Worldwide – Ships from Hong Kong

Delivery costs:

- FREE shipping when selecting your regional warehouse

- $30 flat rate when selecting a different regional warehouse

- $15 subsidized rate for certain cross-region shipments (calculated at checkout)

Order processing time:

- All orders placed before 2 PM Monday to Friday will be processed and dispatched within 2 working days.

- All orders placed during the weekend or on a public holiday will be processed and dispatched on Monday or on the next business day.

Delivery address and PO address:

- Please note that we are unable to modify the delivery address once you have placed your order.

- We are sorry but we do not ship to P.O. boxes.

- We do not ship to Serbia, military addresses (APO/FPO), or countries under trade sanctions.

International orders:

- Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees. We recommend that you check with your local customs office before placing an order on our website as these fees can sometimes be significant and we are unable to calculate these for you.

Tracking your orders:

- Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier's website.

Returns, refunds and exchanges:

We want you to be completely happy with your purchase - please read our Warranty Policy for detailed information about our processes.

Customer Service:
For shipping inquiries, contact us at:
Email: support@limelightherb.com
Phone: +381600317601
Hours: Monday-Friday, 9:00-17:00 CET